Ordering & Payment
Thank you for choosing Khulayzan! We’ve streamlined our ordering and payment process to make your shopping experience as convenient and secure as possible. Please review the following information:
1. Placing an Order:
a. Browse our website and add the desired items to your shopping cart by clicking “Add to Cart.”
b. Review your selected items in the shopping cart to ensure accuracy and quantity.
c. Click “Proceed to Checkout” when you are ready to complete your purchase.
2. Account Creation:
a. You may choose to create an account during the checkout process for a faster and more personalized experience.
b. Provide accurate and up-to-date information, including your shipping address and contact details.
3. Order Confirmation:
a. After placing your order, you will receive an order confirmation email with details of your purchase, including the order number and a summary of the items.
b. Review the order confirmation to ensure all details are correct. If you notice any errors, please contact our customer support team immediately at khulayzan@gmail.com.
4. Payment Methods:
a. We accept a variety of secure payment methods, including credit/debit cards, digital wallets, and other online payment options.
b. Select your preferred payment method during the checkout process.
5. Payment Security:
a. Your payment information is processed through secure and trusted payment gateways.
b. We do not store your credit/debit card information to ensure the highest level of security.
6. Order Processing:
a. Our team works diligently to process orders promptly. Order processing times typically range from 5 to 7 business days.
b. Once your order is processed, you will receive a shipping confirmation email with tracking information.
Display of Colors
We have taken every possible step to display the true colors of our products on the website as possible. However, a color difference may occur depending on the different devices. We can not guarantee your screen’s display of color to be completely accurate.
7. Order Changes and Cancellations:
a. Contact our customer support team at khulayzan@gmail.com as soon as possible if you need to make changes to your order or if you wish to cancel it.
b. We will do our best to accommodate your request, but please note that once an order is shipped, changes may not be possible.
8. Sales Tax:
a. Sales tax is calculated based on your shipping address and applicable tax regulations.
b. The total order amount, including any applicable taxes, will be displayed during the checkout process.
If you have any questions or concerns regarding the ordering and payment process, please feel free to contact our customer support team. We are here to assist you and ensure your experience with Khulayzan is smooth and enjoyable.
